I have this on my desk today... and this statement couldn’t be more powerful. Give the first step, even if you are not sure where to start from. Give it a chance and challenge yourself. Than improve, find your way and your own pace and put dedication to it and “suddenly” you will be great at it. But you have to start. You need that first step.
I could feel my voice shaking and my fingers trembling...
💇This was my first client on my own without an instructor to guide me or give me feedback on what I was saying and doing. ☑️Ask all the right questions ☑️Remember to mirror their body language ☑️Listen to hear, not to respond ☑️Repeat what they told me about what they didn’t like about their hair, what they do like, and what they want to see, how they want to feel in their hair.
☑️Ask permission to give them a recommendation.
☑️Start explaining products and how to use those products (bring up product at least 10 times, why, what, smell, touch, show, explain, long term, put it in their hands, set it in front of them, put in their hands again as you walk to the counter.
☑️Pre-book the same way...
I remembered to ask her what she didn’t like and what she wanted to feel like in her hair...the shampoo bowls were different from any I’d ever used and I gave my client a bath at the bowl 😬 like...she was soaked from neck to butt 😬🤣
But if I’d never made those mistakes I wouldn’t know where I needed to improve. I kept asking questions from ppl more experienced than me, I kept reminding myself to do what I’d been taught. In my first month on the floor as a stylist I had 5 check serves and multiple product returns...
But 4 years later I was a top ranked stylist in the company and 3rd in product sales because my recommendations worked for clients.
I wasn’t perfect, I was terrified of failing and having people upset with me...but my desire to succeed beat my fear of failing. .
What fear is keeping you from STARTING?
Start Em and Bench Em: Week 3
Jimmy Garoppolo has an opportunity to capitalize on a porous Steelers defense while Carson Wentz is missing a few of his offensive weapons against a decent Lions D.
Phillip Lindsay and his pass catching abilities are to be favored which might make this match a pass catching game. Josh Jacobs take on the Minnesota D this week and if they trail against the Vikings this week they will need their other backs. Allen Robinson over John Ross this week simply because the Redskins have a very generous defense.
Vance McDonald has a great match this week in the wake of his connection with Mason Rudolph so let’s see if the momentum goes while Will Dissly goes up against a lockdown New Orleans defense that keeps TEs in check.